Most Common Login Issues: 1) Adding a space before or after ID number or email address. (No spaces allowed!)  2) Using a different email address from the one in your registration file.  3) Need to refresh the screen.

How-To Guide for the Virtual Conference Platform

Use your registration/badge ID number and the email you used to register to log in.

My Profile

A complete profile is essential to getting the most out of the networking aspects of the virtual conference. Fill out your personal profile to highlight your professional interests and some of your personality. Simply click “Edit Profile.”

Participants & Mentor Match

Go to the Participants tab and search for people who share your interests, then connect with them. Participants populate as people sign into the conference and set up profiles, so check back throughout the week.

Full Schedule

Create your Personal Schedule on the Full Schedule tab by starring events so you don’t miss anything.  You can also download appointments to add to your phone calendar. Remember: All events are listed in Pacific (USA) time zone.

Session Streaming

Streams of recorded sessions will run 24/7 starting Wednesday, November 2, at 6 p.m. Pacific Time through Sunday, November 7. Sunday will be dedicated to orals exclusively.  All sessions will be recorded and available on-demand in the sessions section approximately 2 business days after broadcast, and will stay up through December 31.  A written Q&A chat board is associated with each session.  If you post a message in the chat board, your question is emailed to the speakers automatically. Please evaluated and claim CME for sessions immediately after watching them so you don’t forget. You can print your CME certificate starting on Friday, November 4 after you have completed the overall CME evaluation.

Poster Hall

In the poster hall, presenters have the option of staffing their Poster Room any time throughout the conference – we’ve asked them to post “office hours” in the Q&A chat on their poster. You can join poster groups to receive the Q&A chat posts on your newsfeed.

Exhibit Hall

Check out the commercial and non-profit booths in the Exhibit Hall.  Clicking “Scan Your Badge” will give your contact information to the exhibitor and add their posts to your Newsfeed. By scanning your badge, you are consenting to giving your contact information to that exhibitor. Many exhibitors have “Demo Rooms” and scheduled events. There is a Chat board on the first page of most exhibit booths with a gray box next to it. The green circle beside the name shows you who is currently in the booth.


Meet people in advance of the in-person conference, and start building your network on Monday, October 31 when we are hosting a dedicated virtual roundtable day. Create or select a Roundtable to have a conversation and network with other colleagues. These are small group discussions of no more than 16 conference attendees on whatever topic the leader choses. Be sure to add a reminder to your personal calendar, and remember, all times are listed in Pacific (USA) time zone.

Chat & Job Boards

Chat boards in the Chat & Job Boards section allow special interest discussions. Post jobs on the Job Boards.

News Feed

Just like Facebook, look at the Newsfeed to see what is being posted by those you are following, and make your own posts. Conference-wide announcements are also posted here.


Who’s most active at the conference? See how you stack up here.

Game Rules

Earn points for prizes and bragging rights.


Go to the Messages tab to start a one-on-one Zoom or chat with someone you’ve met.


Continuing Medical Education information.